About Us

 

Business owners Anika Joubert and Paul Smith saw the need for helping older people living at home while living in Canada, where such help is widely available and recognized for the benefits it gives to the elderly. 

They have a combined 30 years of experience working in the healthcare sector in both South Africa and Canada and their vision is to improve and enrich the lives of seniors and others who prefer to continue living in their own homes.

The HomeAid Difference

 

What makes using our services different from hiring a private individual ?

Our staff are chosen as much for their sense of empathy and understanding as for their abilities. In particular we seek out individuals with a genuine interest and drive to help their community. We do careful screening before an individual is engaged and all are vetted on the job before engaging with clients on their own. We continuously review our staff performance and regularly undertake management ride-alongs to ensure our high standards are maintained.

  • Locally owned and managed

  • Reliable, flexible mobile service

  • Compatibility - a good match sought between our staff and client

  • Thorough reference and criminal background checks 

  • All activities covered by public liability insurance

  • All staff hold public driving permits

  • Ongoing management oversight and monitoring 

  • Regular reporting and documentation of activities with client

  • Continuous staff skills review and training

Thank you so much for all this; it is such a relief to know you guys are there!!  

    VM,   Tanzania

Your services are exactly what we need for my mom.          CC,  New Zealand

 

We want your experience with HomeAid to be enjoyable and stimulating, and we go the extra mile to make sure that is a reality for every one of our clients. We are always available to take your calls and answer any question and we welcome feedback - let us know how we are doing and how we can make your experience even better.

© 2018 by HomeAid