The original business owner Paul Smith saw the need for helping older people living at home while living in Canada, where such help is widely available and recognized for the benefits it gives to the elderly.
With many years of experience working in the healthcare sector in both South Africa and Canada his vision was to improve and enrich the lives of seniors and others who prefer to continue living in their own homes.
Under new ownership we continue to provide the same service excellence and dedication that followed the launch of the business in 2018.
The HomeAid Difference
What makes using our services different from hiring a private individual ?
Our staff are chosen as much for their sense of empathy and understanding as for their abilities. In particular we seek out individuals with a genuine interest and drive to help their community. We do careful screening before an individual is engaged and all are vetted on the job before engaging with clients on their own. We continuously review our staff performance and regularly undertake management ride-alongs to ensure our high standards are maintained.
Locally owned and managed
Reliable, flexible mobile service
Compatibility - a good match sought between our staff and client
Thorough reference and criminal background checks
All activities covered by public liability insurance
All staff hold public driving permits
Ongoing management oversight and monitoring
Regular reporting and documentation of activities with client
Continuous staff skills review and training
Thank you so much for all this; it is such a relief to know you guys are there!!
Your services are exactly what we need for my mom. CC, New Zealand
We want your experience with HomeAid to be enjoyable and stimulating, and we go the extra mile to make sure that is a reality for every one of our clients. We are always available to take your calls and answer any question and we welcome feedback - let us know how we are doing and how we can make your experience even better.